FAQ

The mats

What are the specs?
Premium 900gsm woven polyester face, 4mm natural rubber base, stitched anti-fray edge. Standard size 900 × 400mm; select designs in 12" × 18". Machine washable, cold cycle, air dry.

Will the print fade?
Dye-sublimation printing bonds the ink into the fiber — it won't crack or peel. And if it ever does, that's covered for life under The Ultimate Guarantee.

The Ultimate Guarantee

Is the lifetime warranty real?
Yes. Stitching, edges, print — if the mat fails at being a mat, we replace it for as long as you own it. "Ultimate" is literal, not puffery. Full terms here.

The museum

What are Signature and Drop?
Signature is the exhibitions wing — commissioned artist work, hung against the dark. Drop is the vault — releases opened on a countdown. Neither wing is open yet; join the exhibition calendar to be there when the doors unlock.

Do artists get paid?
Yes. Artists we commission earn a royalty on every unit, with their name on the marquee.

Orders & shipping

When will my order ship?
Foundation orders ship within 3–5 business days. Shipping details.

Do you ship internationally?
Currently shipping within the United States. International is on the roadmap — join the exhibition calendar to hear when it opens.

Returns?
Unused Foundation mats: 30 days. And every mat, in every collection, is covered for life against failure. Returns & refunds.